What Our Process Looks Like
01
WE RECEIVE A NEW PLAN
Upon receiving a new project plan from the client or internal planning team, our process begins with a detailed review of the project requirements, timelines, target locations, and creative specifications. This step ensures complete clarity and alignment before execution begins.
Our project management team then evaluates the scope of work and selects the most suitable execution teams based on several key criteria:
- Past Performance: Teams with strong track records in previous projects are prioritized. This includes high approval rates, on-time delivery, and client satisfaction.
- Geographical Reach: Depending on the project location, we choose teams that have strong local knowledge and presence to ensure efficient execution and logistics handling.
- Specialized Skills: Projects requiring specific technical skills (e.g., large-format installations, premium branding, high-traffic areas) are assigned to teams with proven expertise in those areas.
- Availability & Capacity: We assess the current workload of each team to ensure they can take on the new project without compromising quality or timelines.
Once the team allocation is finalized, a detailed brief is shared with the selected teams. This includes:
- Project objectives and expectations
- Approved designs and specifications
- Execution timelines and deadlines
- Reporting and quality assurance protocols
Kick-off meetings are also conducted when necessary to clarify any doubts and align everyone involved. This structured approach allows us to begin each project with a strong foundation, ensuring smooth execution and accountability from day one.
02
MATERIAL DISPATCH
Once the client approves the final creative design, content, and dimensions, the production process is initiated at our in-house printing facility. Our printing team ensures that all materials are produced using high-quality substrates and colour-calibrated equipment to maintain visual consistency and brand accuracy.
Before dispatch,
each printed item undergoes a strict quality check to verify:
- Accuracy of design and dimensions
- Print clarity, colour matching, and finishing
- Material durability and suitability for the intended environment
After successful quality verification, the materials are securely packed using protective packaging methods to prevent any damage during transit. Each package is labelled with project details, installation location, and handling instructions to streamline the on-site setup.
Logistics are coordinated with our transportation partners or internal dispatch teams to ensure timely delivery to the designated sites. The dispatch schedule is aligned with the project execution timeline, allowing adequate time for installation and setup.
A dispatch report, including itemized lists and tracking information, is generated and shared with both the client and the on-site execution team to maintain full transparency and ensure smooth coordination upon arrival.
03
PLAN ALLOCATION
1. Vendor ID Generation
- A unique Vendor ID is created for each vendor involved in the deployment process.
- This Vendor ID is used to track and associate all subsequent actions (IMEI mapping, approvals, etc.) with the respective vendor.
2. IMEI Number Addition and Plan Mapping
- The IMEI number of the device is added to the system.
- The corresponding plan (data/voice plan, etc.) is mapped to that IMEI.
- This mapping ensures the correct plan is allocated to the right device.
3. Success File Generation & HUL Approval
- A Success File is generated once the IMEI and plan are correctly mapped.
- This file is shared with HUL (Hindustan Unilever Limited) for review.
- HUL reviews the deployment and based on their internal checks, they:
- Approve the deployment, or
- Reject it if there are discrepancies or issues.
04
SUPERVISOR RESPONSIBILITIES
Before the commencement of any project, our supervisors conduct a thorough site recce (reconnaissance) to evaluate the location’s conditions, accessibility, technical requirements, and any potential challenges that may impact execution. This assessment helps in planning resource allocation, equipment needs, and identifying safety considerations in advance.
Once the materials are delivered to the site, the supervisor plays a hands-on role in the
execution phase. Key responsibilities include:
- Team Coordination: Supervisors lead and coordinate the on-ground team to ensure that everyone is aligned with the project plan, installation sequence, and safety guidelines.
- Quality Oversight: They monitor every stage of the work to ensure the installation is done as per the approved design, specifications, and brand standards.
- Issue Resolution: In case of any on-site challenges—such as location changes, weather conditions, or material damage—the supervisor takes immediate corrective actions and communicates with the central team for support if needed.
- Client Communication (if required): Supervisors also act as the first point of contact for client representatives on-site, ensuring any queries or concerns are addressed in real-time.
- Reporting: Regular updates, including site photos and progress summaries, are submitted to the project management team to maintain transparency and accountability.
Supervisors remain present throughout the duration of the installation to ensure that the project is executed efficiently, safely, and up to the highest quality standards. Their active involvement is critical to delivering successful outcomes on time and without disruption.
05
PHOTO VERIFICATION & QUALITY CONTROL
The field execution team is responsible for reviewing and verifying the quality of work carried out on-site. This includes inspecting the placement and positioning of printed materials to ensure they are installed correctly and at the designated locations. Any errors made by the installation team (pasters) are promptly identified and rectified. In cases of substandard performance, the responsible team may be immediately suspended from further assignments.
Photo Verification and Quality Control:
As part of our quality assurance process, the execution team conducts thorough on-site inspections of all installations. They capture detailed photographs of the completed work to verify the following:
- Correct Placement: Ensuring that all prints are installed exactly at the approved locations as per the project plan.
- Proper Installation: Checking that the creative materials are aligned properly, free from damage, wrinkles, or misprints.
- Adherence to Standards: Verifying that the materials meet the quality and aesthetic standards agreed upon with the client.
These photographs are reviewed internally and also shared with the client for transparency and documentation. If any discrepancies or errors are identified—such as incorrect placement, poor finishing, or negligence by the installation team—the execution team immediately addresses the issue on-site.
The responsible team is given feedback and required to make corrections promptly. In cases of repeated negligence or poor-quality work, the team in question is subject to disciplinary action, which may include temporary suspension or permanent blocking from future projects. This process ensures accountability, maintains high standards of execution, and builds trust with our clients through consistent quality delivery.
06
DAILY REPORTING & VENDOR CO-ORDINATION
Our team prepares detailed daily reports documenting all on-site activities and progress. These reports include information such as the locations covered, materials installed, team performance, and any issues encountered during execution.
Based on these reports, we coordinate with the respective vendors to ensure alignment and transparency. In the event of any faults or discrepancies identified in the field—such as incorrect installations, material damage, or delays—our team extracts the relevant data, including photographic evidence and site details, and communicates it to the vendor.
The vendor is then instructed to carry out necessary rework promptly to maintain the overall quality and timeline of the project. This reporting process enables us to monitor field operations efficiently, ensure accountability, and uphold high service standards across all executions.
Email Address
info@dkit.in
sandesh@dkit.in
jyoti@dkit.in
Phone Number
022 4970 9936
+91 9820999907
+91 7506035862
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